We will be the first to tell you that we do not know everything .... most of the public know less. Even in today's oversaturated culture of reality TV and a paranormal show on every channel there are still a large number of people that are unsure or just plan mis-informed. Acceptance and awareness has never been high than right now; we try to continue the process whenever possible.
When needed we have members of the team that can provide the resources for combating negative energy, evil entities and bad spirits. If we can't handle it we will find someone who can.
The internet has helped to make this part of the case management simpler and quicker for the most part. Databases and records for property and individuals are more accessible now than they have ever been. When following up with a client we can now provide a comprehensive revel that goes beyond a few pieces of evidence.
Science, Psychics & Skeptics along with a strong dose of Technologies is all part of the arsenal used to get as close to the truth as we can. Trust but Verify is the core of what we do and what we believe when approaching any investigation. Collecting evidence is only the start of the process ... the other 90% is the time spent painstaking going through all the media to either prove or disprove the authenticity of a location.